Ghanaian News

NCA orders telecom operators to remove disconnected SIMs from registration databases

The National Communications Authority (NCA) has ordered telecom operators to ensure that all disconnected subscriber identity modules (SIMs) comply with the 31 March 2023 deadline and are removed from SIM card registration databases.

The NCA has mandated that the SIMs that have been removed from the databases of various networks should be reflected in the Central SIM Register by Monday (17 April).

The directive clarifies previous orders stating that this should include SIMs that remain blocked in compliance with the Communication Minister’s directive on 30 November 2022.

Telecom operators have also been instructed to provide a written report to the NCA by Tuesday, April 18, 2023, stating the total number of disconnected SIMs.

The NCA has also ordered that all SIMs registered after the limit of ten must be deactivated and removed from SIM registration databases.

These actions should be reflected in the Central SIM Register by Monday, 17 April 2023.

The NCA emphasised that failure to comply with these directives would violate Regulation 1 of the Subscriber Identity Module Registration Regulations, 2011.

The NCA has called on telecom operators to cooperate as usual.

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